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SUPPORT CENTER

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LIVE SUPPORT:
24/h - 7/7
GET STARTED

CALL CENTER:
From Monday to Friday.
+243 81 589 1111

OPEN A TICKET:

GET STARTED

SOS - RED TEAM:
sos@afriness.net
+243 81 589 1111

ARE YOU ALREADY A CLIENT?

Please access the Client Portal and use more features to find what you need.

If you are not yet a client, please contact us for more clarifications on how to subscribe.

CLIENT PORTAL
  • INTERACTIVE SUPPORT

    We offer the best support to Clients who have already subscribe on the Smart System connecting us with you and your staff.

  • PROJECTS

    You can follow-up on your projects with us and understand how we are operating by using our knowledge base.

  • FINANCIAL STATS

    You will have a simple view of your financial transactions with us. This by simply clicking on what you need to know.

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Frequently Asked Questions:

How do refunds work?

Open a refund request with us and we can work with you to resolve it ASAP.

Can I pay using PayPal?

Yes, we accept all major credit cards, including PayPal, so rack up those points!

Is there a bulk-buy discount?

We have corporate and enterprise arrangements that our pricing team can assist with on a case-by-case basis. Contact Us for more Info.

Is there a minimum contract term?

No! The beauty of our service is that you can cancel anytime you need to — no questions asked.

Do I need to Subscribe before?

For us to understand your needs and secure our communications, we will send you a KYC (Know Your Customer) Form to fill.

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